Vol. 59 No. 3/4 (2021): Spring/Summer

View Vol. 59 No. 3/4 (2021): Spring/Summer

DOI: https://doi.org/10.5860/rusq.59.3/4

Published: 2021-12-20

Full Issue

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Columns

From the Past President of RUSA: Looking Back, Looking Forward

Courtney McDonald

146-147
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Amplify Your Impact: Reframing Reference as Outreach: Expanding Engagement and Inclusion Through Reference Services

Jade Alburo, Nicollette Brant

148-155
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Information Literacy and Instruction: Building a Multi-Format Graduate Student Information Literacy Program

Kathy Christie Anders

156-160
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Information Literacy and Instruction: Using Universal Design for Instruction to Make Library Instruction Accessible

JJ Pionke, Lorelei Rutledge

161-164
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The Alert Collector: Scams and Flimflam: The Other True Crime

Elizabeth De Coster

165-167
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The Alert Collector: Genealogy Resources in Print

Katherine Pennavaria

168-172
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The Alert Collector: Universal Design for Learning

Catherine A. Baldwin

173-176
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Readers' Advisory: RUSA Books Awards: Listening to the Experts Who Create the Lists for America’s Readers

Erin Fishman, Matthew Galloway, Sarah Hashimoto, Edward Kownslar, Lynn Lobash, Donna Seaman, Sarah Tansley, Laurie Tarulli, Barry Trott, Neal Wyatt

177-181
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Readers' Advisory: RA School: Learning from ILS Faculty

Mary Grace Flaherty, Lisa K Hussey, Catherine Sheldrick Ross, Paulette Rothbauer

182-187
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Readers’ Advisory: Readers’ Advisory and the Pandemic: Lessons, Connections, and Vital Services

Lucy M. Lockley, Gregg Winsor, Kaite Mediatore Stover, David Wright, Barry Trott, Stephanie Anderson

188-194
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Features

Training, Support, and Connection for Student Library Employees in a Tiered Reference Service Model

Brian D. Quigley, Jeffery L. Loo, Lisa Ngo, Susan Powell, Samantha Teplitzky, Anna Sackmann, Kortney K. Rupp

195-203
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“I’ve Already Googled It, and I Can’t Understand It”: User’s Perceptions of Virtual Reference and Social Question-Answering Sites

Vanessa L. Kitzie, Lynn Silipigni Connaway, Marie L. Radford

204-215
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