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Reference & User Services Quarterly
Reference & User Services Quarterly
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Current Issue
Vol. 59 No. 3/4 (2021): Spring/Summer
Published:
2021-12-20
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Columns
From the Past President of RUSA: Looking Back, Looking Forward
Courtney McDonald
146-147
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Amplify Your Impact: Reframing Reference as Outreach: Expanding Engagement and Inclusion Through Reference Services
Jade Alburo, Nicollette Brant
148-155
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Information Literacy and Instruction: Building a Multi-Format Graduate Student Information Literacy Program
Kathy Christie Anders
156-160
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Information Literacy and Instruction: Using Universal Design for Instruction to Make Library Instruction Accessible
JJ Pionke, Lorelei Rutledge
161-164
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The Alert Collector: Scams and Flimflam: The Other True Crime
Elizabeth De Coster
165-167
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The Alert Collector: Genealogy Resources in Print
Katherine Pennavaria
168-172
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The Alert Collector: Universal Design for Learning
Catherine A. Baldwin
173-176
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Readers' Advisory: RUSA Books Awards: Listening to the Experts Who Create the Lists for America’s Readers
Erin Fishman, Matthew Galloway, Sarah Hashimoto, Edward Kownslar, Lynn Lobash, Donna Seaman, Sarah Tansley, Laurie Tarulli, Barry Trott, Neal Wyatt
177-181
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Readers' Advisory: RA School: Learning from ILS Faculty
Mary Grace Flaherty, Lisa K Hussey, Catherine Sheldrick Ross, Paulette Rothbauer
182-187
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Readers’ Advisory: Readers’ Advisory and the Pandemic: Lessons, Connections, and Vital Services
Lucy M. Lockley, Gregg Winsor, Kaite Mediatore Stover, David Wright, Barry Trott, Stephanie Anderson
188-194
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Features
Training, Support, and Connection for Student Library Employees in a Tiered Reference Service Model
Brian D. Quigley, Jeffery L. Loo, Lisa Ngo, Susan Powell, Samantha Teplitzky, Anna Sackmann, Kortney K. Rupp
195-203
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“I’ve Already Googled It, and I Can’t Understand It”: User’s Perceptions of Virtual Reference and Social Question-Answering Sites
Vanessa L. Kitzie, Lynn Silipigni Connaway, Marie L. Radford
204-215
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