Amplify Your Impact: Reframing Reference as Outreach: Expanding Engagement and Inclusion Through Reference Services

Authors

  • Jade Alburo
  • Nicollette Brant

DOI:

https://doi.org/10.5860/rusq.59.3/4.7711

Abstract

A reference team of librarians and MLIS students from the Charles E. Young Research Library at UCLA embarked on a reference services awareness campaign designed to reach out to marginalized populations in their student body. This column was initially scheduled to be published in spring 2020, but was delayed due to the pandemic.—Editors

Author Biographies

Jade Alburo

Jade Alburo (@JadeLibrarian) is the Librarian/Curator for Southeast Asian and Pacific Islands Studies at UCLA. She served as the Interim Reference and Outreach Coordinator for the Charles E. Young Research Library from 2017 to 2019. 

Nicollette Brant

Nicollette Brant is the Librarian for Business and Economics at California State University, Long Beach. She holds a master’s degree in library and information science from UCLA. She is currently the Chair-Elect of Diversity in Academic Libraries, an Interest Group of the California Academic and Research Libraries Association (CARL). Most recently, Nicollette has presented at the Special Libraries Association 2021 Annual Conference, CARL 2020 Annual Conference, and Special Libraries Association 2019 Annual Conference on such topics as student engagement, library outreach, and mentorship and recruitment.

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Published

2021-12-20

Issue

Vol. 59 No. 3/4 (2021): Spring/Summer

Section

Columns

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